Privacy Policy
Effective Date: 18 Apr 2025 · Last Updated: 10 Mar 2026
Flava ("we", "our", "us") is operated by Denis Shchigolev. We offer the Flava mobile application ("App") and related websites ("Services") on a freemium basis. Your privacy is important to us. This notice explains what data we collect, why we collect it, how we use it, and the choices you have.
1. Information We Collect
- Account & Contact
- Name, email, Apple ID / Google ID, authentication tokens — to create and secure your account; respond to support requests.
- Profile & Content
- Photos (including TrueDepth face‑masking data), bio, chats, likes, matches — to provide core dating features; enable content moderation.
- Location
- GPS, coarse network location — to show nearby profiles; power Travel & Global Search features.
- Purchase & Usage
- In‑app purchases, subscription status, feature interactions, crash reports — to fulfil transactions; improve features; fix bugs.
- Device & Log
- IP address, device model, OS version, error logs, cookies — for security, fraud‑prevention, diagnostics.
We keep personal data only for as long as necessary to fulfil the purposes above or to comply with legal obligations.
2. TrueDepth & Camera Data
Flava uses Apple's TrueDepth API solely to detect head and face position so we can blur or mask faces in private‑chat photos. No facial maps, raw depth data, or images ever leave your device. We do not store this data permanently or share it with third parties. Processing occurs in real time and data is discarded immediately after use.
3. Third‑Party Providers
We share only the data required to operate the Service. Each provider is contractually bound to keep data confidential and secure.
- Google Analytics for Firebase — analytics and performance
- Firebase Crashlytics — crash reporting
- AppMetrica — analytics and performance
- Apple In‑App Purchases — payment processing
4. Legal Bases (GDPR / UK GDPR)
- Contract — to deliver the Service you request.
- Legitimate Interest — to protect users, prevent fraud, and improve the App.
- Consent — for push notifications and precise location; you can withdraw consent anytime in Settings.
- Legal Obligation — to meet tax or regulatory requirements.
5. Your Rights
Depending on your region, you may have the right to access, correct, delete, restrict, or port your personal data and to object to certain processing. EEA/UK users: email support@flava.app with your request. We respond within 30 days.
6. Account Deletion & Data Retention
You can delete your account at any time from the App menu. Upon deletion, your profile, photos, matches, and chat history are removed immediately. We retain your email address and minimal technical data (such as transaction records) for up to 6 months for fraud prevention and legal compliance, after which it is permanently erased. If you wish to have all data removed sooner, email support@flava.app and we will process your request within 30 days.
7. Cookies & Similar Technologies
The App itself does not set cookies, but our website and third‑party SDKs may. You can refuse cookies in your browser or device settings; some features may not function without them.
8. Data Security
We use encryption in transit (TLS 1.2+), hashed & salted passwords, least‑privilege access controls, and routine security audits. While no method is 100% secure, we follow industry best practices to protect your data.
9. Data Transfers
Your information may be processed on servers outside your country. When transferring data outside the EEA/UK, we rely on standard contractual clauses or other lawful safeguards.
10. Age Limit
Flava is strictly for users 18 years or older. We do not knowingly collect data from anyone under 18. If you believe a minor has provided personal data, contact us and we will delete it immediately.
11. Changes to This Policy
We may update this notice from time to time. The latest version will always be available at flava.app/privacy. Your continued use of the App after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
12. Contact
Questions or concerns? Email: support@flava.app